Agile

Agile Mastery Program

Business

Business Innovation

IT GRC

IT Governance

PM

Project Management

The Benefits

Successful introduction of IT Service Management with ITIL® Should deliver the following benefits :

Closely aligned to commercial business services and products

Reduced hidden costs that traditionally increases substantially the TCO

Improved IT services through the use of proven best practice processes

Improved delivery of third party services through the specification of ITIL

Improved morale of service delivery and recipient staff

Increased competence, capability and productivity of IT staff

A clear business differentiator from competitors

Reduced cost of training

A benchmark to measure performance against in IT projects or services

Improved systems/ applications availability

Greater visibility of IT costs

Reduced cost/ incident

Better asset utilization

Improved ROI of IT

Improved customer satisfaction through a more professional approach to service delivery

Important of ITIL®

ITIL®, or the Information Technology Infrastructure Library, is a framework offering a set of best practices and guidelines that help organizations manage their IT services and processes and align them with their business objectives. By implementing ITIL® in today's fast-paced business landscape, organizations can enhance their overall IT service delivery, fostering efficiency, reliability, and customer satisfaction and ultimately supporting business success.

Considering its importance and benefits, joining ITILL® training is essential for both individuals and organizations. For individuals, it enhances their skills an making them more competitive in the job market. For organizations, ITILL® training is crucial in optimizing service delivery, streamlining processes, and aligning IT services with business objectives which can help to maintain a competitive advantage in the ever-evolving IT industry.


Our Trainer

Meet our ITIL® certified professionals who will guide you throughout the program.

Trainer ITIL

Herson C. Mandiangan, M.Kom.,

ISO 27001:2013 Lead Auditor, ISO/IEC 20000-1:2011 Lead Auditor, COBIT® 2019, ITIL® V4, CIoTP, EBDP, BDF, Cloud+, MCT, MCPD, MCTS

Senior IT GRC and ITSM Consultant

Training Package

  • ITIL ® V. 4 Foundation

  • Training Package
  • Original Course Material
  • Exam Voucher
  • Official ITIL® Certificate from Axelos ( If Passed the Exam)
  • Certificate of Completion from Multimatics
  • Meeting Package (1x Lunch and 2x Coffee Break)
  • Souvenir
  • ITIL ® V. 4 SPECIALIST: CREATE, DELIVER, AND SUPPORT

  • Training Package
  • Original Course Material
  • Exam Voucher
  • Official ITIL® Certificate from Axelos ( If Passed the Exam)
  • Certificate of Completion from Multimatics
  • Meeting Package (1x Lunch and 2x Coffee Break)
  • Souvenir



OUR TESTIMONIALS

Your satisfaction is our ultimate goal. These are few kind words to express their satisfaction with our ITIL® training and certification service.







CONTACT AND REGISTRATION


Become an ITIL® certified with us! Register below or contact us for more information.